Terms of Service

1. The Service

AdFlash is a software-as-a-service tool that helps advertisers build, bulk-launch and analyse Meta (Facebook/Instagram) advertising campaigns. The Service is provided on a subscription basis.

2. Eligibility and accounts

• You must be at least 18 years old and legally able to enter into a contract.
• You are responsible for keeping your login credentials confidential and for all activity under your account.
• You must provide accurate, current and complete information.

3. Subscriptions, billing and refunds

• Subscriptions renew automatically each billing period until cancelled.
• Fees are stated on our pricing page and are exclusive of VAT unless stated otherwise.
• Payments are processed via Stripe. Failed payments may result in suspension of the Service.
• You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
• New users get a 7-day free trial. You can cancel anytime during the trial without being charged. Beyond that, fees are non-refundable except where required by law.

4. Acceptable use

You agree not to:

• Use the Service to launch ads that violate Meta's Advertising Standards or any applicable law (including ads that promote illegal products, hate speech, deceptive claims, or infringe intellectual property);
• Reverse engineer, scrape, or attempt to access the Service in unauthorised ways;
• Resell, white-label or sublicense the Service without our written consent;
• Upload malware or content you do not have the right to use;
• Use the Service to send spam or unsolicited communications.

We may suspend or terminate accounts that violate these rules, with or without notice, depending on severity.

5. Your content

You retain ownership of all ad creatives, copy, templates and other content you upload ("Customer Content"). You grant AdFlash a worldwide, non-exclusive, royalty-free licence to host, store, transmit and display Customer Content solely as needed to operate the Service.

6. Third-party services (Meta)

The Service integrates with Meta's APIs. Your use of those APIs is subject to Meta's own terms. We are not responsible for changes, outages, ad rejections, account bans, or billing decisions made by Meta.

7. Intellectual property

AdFlash and its licensors own all rights, title and interest in the Service, including software, design, trademarks and documentation. No rights are granted to you except as expressly stated in these Terms.

8. Confidentiality

Each party will protect the other party's confidential information with at least the same care it uses for its own (and no less than reasonable care) and will use it only to perform under these Terms.

9. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific advertising results, ROAS, conversions or revenue.

10. Limitation of liability

To the maximum extent permitted by law, AdFlash's total aggregate liability arising out of or relating to these Terms or the Service will not exceed the fees you paid to AdFlash in the 12 months preceding the event giving rise to the claim. AdFlash will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill.

11. Indemnification

You agree to indemnify and hold AdFlash harmless from any claim, liability, damage or expense (including reasonable legal fees) arising from (a) your Customer Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party rights.

12. Term and termination

These Terms apply for as long as you use the Service. You may terminate at any time by closing your account. We may terminate or suspend the Service immediately for material breach, non-payment, or legal reasons. Sections that by their nature should survive termination (e.g. IP, liability, indemnification) will survive.

13. Changes

We may update these Terms from time to time. Material changes will be communicated at least 30 days in advance by email or in-app notice. Continued use of the Service after the effective date constitutes acceptance.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules. The competent courts of Amsterdam, the Netherlands, have exclusive jurisdiction, except where mandatory consumer protection laws of your country of residence apply.

15. Contact

AdFlash — legal@adflash.io